Saturday, August 21, 2010

Dear Shaw's: Bring Back Seventh Generation!



On a quick stop at our small Shaw's this week, I wandered the aisles, looking for Seventh Generation dishwasher detergent.  I can't always go to the co-op, because sometimes there are things I need for the family from a regular grocery store.  But this time, I clearly made the wrong choice. With small kids (and company on the way), I am not interested in the stopping at both stores.

There, in the cleaning aisle, full of chemical scents, the Seventh Generation dishwasher detergent is gone. A lovely Vermont company, whose products are gone from a small Vermont grocery store.  What gives?

I asked the manager, and she said that the corporate office is limiting the choices of the individual stores.  She told me they stopped selling Seventh Generation!  There is NO eco-friendly choice for dishwashing detergent in the whole store now.  I told her (politely) that I will not to come to the store anymore, and she agreed that getting rid of Vermont and green products is a problem.  She said they don't listen to the managers requests, and that they make decisions about what to sell based on the larger cities and don't consider the needs of individual stores.  But doesn't everyone need an eco-friendly option available?  And in our area, many people are making an effort to live more sustainably.

I left a comment on the Shaw's site, and will be contacting Seventh Generation shortly.  I need to visit the local farm stand and the co-op instead!   And Shaw's needs to think more locally and environmentally-- in every store.


PS- I just heard back from Shaw's corporate headquarters and they told me definitively they won't be selling Seventh Generation dishwashing detergent anymore.  So much for listening to the customer.  I'm off now to get in touch with Seventh Generation about this!  Maybe they will have better luck with Shaw's.  As for me, next time I'm heading to the co-op!

3 comments:

Sharon G. said...

So ridiculous! If eco-friendly products are not easily available in mainstream stores, there will not be mass-market demand for them because many folks won't even know they exist. One more reason for me to only go to the co-op. :(

Anonymous said...

They still sell seventh generation at target, I bought the dish detergent yesterday.

brenna said...

I am not necessarily surprised that Shaw's is unwilling to carry them, but i have to say I am surprised at their response! In this day and age they should at least act like your opinion matters. It's too bad, especially since Seventh Generation is becoming much more popular in the mainstream.